Saturday, January 4, 2020

Help is Refused But You’re Worried About Them


Recently a friend told me she had lost sleep trying to help an elderly friend who was being “stubborn:” - living conditions were not good and she was refusing help. Their unwillingness to take advantage of various programs was frustrating. However, as my friend noted, “they haven’t hit rock bottom yet, but they’re awfully close.”

“What’s to be done?” People genuinely care but aren’t sure how to go about helping in situations like this.

In order to answer that question, ask yourself three questions:
1. Are they a danger to themselves/others?

2. Why might they be reluctant to seek help?

3. What is your relationship to this person?

 Those with health, disability or aging issues are very concerned about loss of independence, freedom and control of their own life. This easily translates to fear and can keep them from taking advantage of what could actually make things easier and even improve their independence.

Regardless of motivating factors, does the current situation pose an immediate threat to health and safety of the individual and are you in a position to do something about it?

The first step then is to realistically assess the situation. Below are risk factors to consider:
• Lack of current support structure at home/lack of family, friends, community

• Suffering from self-neglect home: Insufficient food, water, heat; filth or bad odors, hazardous, unsafe or unclean living space; major repairs are needed and not done; human or animal feces; hoarding (nothing is thrown away); animal or insect infestation

• Suffering from self-neglect personally: Poor hygiene (dirty hair, nails, skin); smells of feces or urine; unclothed or improperly dressed for weather; skin rashes or bed sores; dehydrated, malnourished or weight loss; absence of needed dentures, eyeglasses, hearing aides and assistive devices; increased dementia, confusion, disorientation; unexpected or unexplained worsening of health; spending too much time alone; stopped engaging in activities; lack of interest or concern about life; untreated medical conditions; hallucinations, delusions, self-destructive behaviors or significant behavior changes.

• Lack of financial resources to remain in current living situation

• Unable to get to care: Can’t drive, no public transportation

• In an abusive situation: 1 in 6 people over the age of 59 suffer some form of abuse while living in community settings. There is a growing body of literature that links violence and chronic illness.  Abuse in these situations can be physical, inappropriate use of drugs, restraints or confinement; emotional (intimidation, humiliation, blaming); sexual; neglect; financial (stealing, misusing funds, forgery, identity theft); withholding medication and/or limiting access to care.

• Highly anxious

• Recent loss: Break up; death; employment; significant health status change

• Exhibits Violent behavior (hurting animals or other people)

• Substance abuse-the person or those caring for them.

If you find yourself saying yes to these risk factors, what is your relationship and how might that impact your ability to help?

Do you connect with this person as a volunteer (e.g. deliver Meals on Wheels) or in a professional capacity (e.g. personal care attendant)? In such cases, the organization you work or volunteer for is most likely covered by “duty to report.” If that is the case, talk to your immediate supervisor about how to proceed. 

Friends and neighbors can try offering help and assistance to the person and/or the caregivers. Be concrete about what you can do and don’t just say, “if you need anything call me.” It’s also important to let family/caregivers know if there are issues taking place when they are not around. That noted, if you think the person is being abused, or the situation is dire, contact Adult Protective Services(APS) in your area. 

Family and those closest to the person will do best with understanding their fears-loss of control; change; impoverishment; being perceived as “less than” or “incapable”- and developing a plan accordingly. The more they are presented with options and involved in creating a plan, the more likely they will respond.

If you are not having success, consider enlisting another family member, clergy, doctor, close friend etc. However, if you find the person is at high risk, and unwilling to consider changes, you can contact your local police force and request a “welfare check” or call APS.

Sometimes letting a caregiver or the person themselves know that if conditions remain unchanged APS may need to be contacted, is enough for changes to take place. However, this can also back fire, and they can withdrawal even more.

Over the years, I’ve had various people insist they didn’t need help, Life Alerts etc. They were fiercely independent and assured me that even if they fell and I found them dead on the floor, “It’s my choice!” The reality is often very different than what one imagines. More than one of these individuals has fallen and they were far from content to just lie there. In fact, when people give me the “my choice” line, I relay some of the stories I’ve seen. Further, it’s appropriate to talk to them about the impact of family, neighbor kids etc., finding them in an extremely compromised state or worse. More often than not, after such conversations, they’ll be a bit more willing to consider options. 

Note that APS can’t remove a person from their home against their will or force them to accept help. However, they can intervene without the consent of the vulnerable adult only if all other avenues have been exhausted, the person is found incompetent by the courts, and a court order has been granted to appoint a legal guardian to make decisions on his or her behalf. 

Click here to find the ADS for your state.

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